Warranty & Returns
At Deals R Us, we stand behind the quality of our products and are committed to providing excellent customer service.
Warranty Information
Many of our products include a manufacturer’s warranty covering faults or defects under normal use.
Warranty periods may vary depending on the product type and supplier.
This warranty does not cover:
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Damage caused by misuse or neglect
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Normal wear and tear
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Incorrect assembly or installation
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Accidental damage
If you believe your item is faulty, please contact our support team with:
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Your order number
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Description of the issue
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Photos or videos where applicable
Our team will work with you to resolve the issue as quickly as possible.
Returns Policy
If you receive a damaged, faulty, or incorrect item, please contact us within 7 days of delivery.
To be eligible for a return:
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The item must be unused and in original packaging where possible
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Proof of purchase must be provided
Please do not return items without contacting us first, as return instructions may vary depending on the supplier or warehouse location.
Change of Mind Returns
Due to the nature of some products and shipping costs, change of mind returns may not always be accepted.
If approved, return shipping costs may apply and original shipping fees may be non-refundable.
Refunds
Once your return has been assessed and approved, refunds will be processed back to your original payment method.
Refund processing times may vary depending on your bank or payment provider.
Need Assistance?
If you have any questions regarding warranties, returns, or refunds, please contact our support team through our Contact Us page.
Thank you for shopping with Deals R Us.